Privacy Policy

By creating an account on our platform, you accept our terms and conditions and enter an agreement between you and www.9winz.com (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”).
Globis N.V. is the owner and operator of www.9winz.com. The company was registered in Curacao under the official number 155962 and has its registered address at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Curacao.
The Gaming Services Provider, authorized and regulated by the Curaçaoan government, was granted License No. 365/JAZ.
This Privacy Policy may change from time to time, and we’ll let you know about any changes by publishing the updated terms on our sites. We advise you to periodically review our privacy statement. By continuing to use our services, you automatically accept all the changes made in the document.

We gather personal information, which includes your name, date of birth, address, phone number, email address, and other pertinent facts that may be used to identify you. When you sign up, use our services, or engage with our website, you could get this information. We may also gather:

• Details for billing, shipping, and contact;
• Transaction history and preferred methods of use;
• Comments on our services.
  We also automatically record information from our servers, including your IP address, browser type, language preferences, pages viewed, crash reports, and access times and dates. Both the security and quality of the services depend on this data. Every piece of data is safely kept on servers located in Germany and other countries. Without your consent, we never gather personal information.

When you visit our website, we automatically acquire specific data about you, such as your IP address, the pages you see, and the time you access them. This enables us to better understand how users interact with our services and make necessary adjustments, as well as offer more preferred languages, 9winz bonuses, and more. Additionally, whether you utilize specific services, contact support, or establish an account, you directly provide us with personal information. Your name, contact information, or payment data may be included. When our partners assist with transaction processing or account assistance, they may give us information about you, such as payment processors or customer care tools. Third-party providers may also provide us with lawfully shared customer lists. We take the following actions to appropriately manage that data:

• Your information is solely used to deliver, enhance, or support the services you have requested;
• We never gather private information without your consent;
• We only collaborate with reliable partners, and we ensure that they adhere to our security and privacy guidelines;
• Unless it is required and permitted by this policy, we do not disclose your personal information to other parties.

We gather your personal details for a variety of important reasons so you can have the best experience possible. That includes providing relevant customer care, delivering high-quality services, customizing your experience on the platform, checking your identity, assisting in promo participation, processing your deposits and withdrawals, and more. We can also share your personal data with authorized third-party.
For the purpose of extending the variety of products we offer and enhancing our client service, we can additionally utilize your private data to send you: (1) advertising and details about our goods and services; and (2) sales and information about our partners’ goods and services. We could periodically ask you to submit data through examinations or competitions. You retain the option to reveal or withhold such data, and participation in these surveys or competitions is entirely optional. Contact details (such as name, address, and phone number) and demographic details (such as age, zip code, or postal code) may be among the information sought.
You agree that your name may be used for the marketing and promotional reasons with further payment if you collect any offered prizes or awards from us, unless the law forbids it. Unless you have specifically requested not to acquire marketing materials, we can additionally utilize your private data (email address and phone number) to send you updates on our deals, goods, and other gaming products (such as online poker, casino, betting, and backgammon), as well as products and services from carefully curated third-party vendors.

In certain situations (when it’s legally required or we are convinced that it’s absolutely necessary), we can disclose your private data to:

• We must comply with legal processes;
• We need to defend our rights and assets;
• We must ensure the safety of users and the general public;
• Information may be anonymized and distributed to appropriate institutes for addiction prevention studies.

If you prefer, you can ask to stop any marketing communications. You can do that via contacting our customer support, through your account settings, or in an email that you get from us. You can also get in touch with us in the following situations:

• You want to edit or update your personal details;
• Want to leave a complaint about your data usage.
  If asked, we shall (1) modify any data you have submitted to us if you demonstrate fair need for such changes with proof, or (2) mark any information to prevent future marketing use. To be clear, nothing in this Privacy Policy prevents us from keeping your Personal Information when required by law.

To monitor your preferences and enhance our services, we save information on your device using cookies and Flash cookies. Cookies that are strictly necessary are necessary for the operation of the website, including safe transactions and logins. Moreover, we employ session cookies, which are short-lived, permanent cookies, which stay on your device for a certain amount of time, and analytical cookies, which aid in our comprehension of site usage. Through your browser’s settings, you can choose whether to allow or reject cookies. Your Flash Player settings are where you can control flash cookies. Rejecting cookies might make it harder for you to use our site.

It will be necessary for you to transfer and receive money in order to play real money games on our services. These kinds of financial transactions may be processed using digital payment platforms that are owned by third parties. Acceptance of this Privacy Policy signifies your explicit permission to the use of private data required for the handling of transactions, including, if required, data transfer outside of your nation. We implement precautions to secure your privacy through our agreements with payment systems.

We retain the right to perform a security assessment at any time to confirm the information you have supplied for registration, as well as to check your usage of the services and financial transactions for any possible violations of relevant legislation and our terms and conditions. By using our services and accepting our terms and conditions, you give us permission to use and share your personal information with third parties in order to verify the information you give us while using our services. This includes, if required, transferring information outside of your country. Security evaluations may include, but are not limited to, obtaining a credit report and/or checking the information you supply against third-party databases. Furthermore, to enable these security checks, you agree to submit any information or documents that we may need.

We make sure to look out for your personal information as we know just how much it matters. For keeping your information secure and intact at all times, we’ve established good systems. This is what we do:

• Storage with encryption: Private information you provide to us is stored securely away from undesired intrusion in an aggressively encrypted password-protected database;
• Secure servers: Our servers operate on a secure and shielded network from unwanted intrusion by contemporary firewalls;
• SSL encryption: To safeguard any data you provide to or receive from us on the internet, we employ SSL (Secure Socket Layer) technology with 128-bit encryption;
• Strict access control: Your data is accessible only to authorized staff, and we ensure that they adhere to strict security protocols;
• Trusted allies: We choose and require all third-party providers, including affiliates, agents, and technology suppliers, to be held to the very same stringent security standards that we are;
• Regular audits: We try to prevent any potential attacks by regularly examining and improving our security protocols.

We do our best to combat underage gaming. People under the age of eighteen (18) (or the legal age in their individual jurisdictions) are not the target audience for our services. Any individual who gives us information via any of the services certifies to us that they are at least eighteen (18) years old (or the legal age in their jurisdiction). Our policy is to identify any efforts by minors to use our services, which may require starting a security assessment. We are not going to permit data provided by minors and will take action to remove it from our systems if we learn that they have attempted to or have provided private data through our services.

Personal data gathered through the services may be handled and kept in any nation where we, our affiliates, suppliers, or agents have offices. You hereby provide your express agreement to any transfer of information outside of your country of residence by using our services, even to nations with inadequate privacy legislation. However, we take precautions to guarantee that, wherever they may be, our agents, affiliates, and suppliers adhere to our privacy standards.
We are unable to guarantee the security of any information you submit to a third-party website that links to or from our services, or any information gathered by any third party running our affiliate program (if applicable) or any other program, as these websites are owned and run separately from us. The privacy policies of these third parties, if any, apply to any information they collect.

The Services are presented as “AS-IS” and “AS-AVAILABLE” without any attendant obligation. Whatever happens outside of our direct control is not our responsibility. We do not warrant or represent anything regarding the privacy of your personal information since our company and technology change ceaselessly and are extremely complex. We also disclaim all liability for all incidental, consequential, punitive, or indirect damages resulting from the use or disclosure of your personal information.

By using our services, you accept and fully agree to our privacy statement. This is our complete and only privacy policy, and it replaces all previous versions. Together with our terms and conditions and any other relevant conditions that are displayed on our sites, you should read our Privacy Policy. We might modify our Privacy Policy from time to time, and we’ll post the updated terms on our platforms to let you know about them. You agree to any changes to this Privacy Policy by continuing to use our services after they are made. We advise you to review our privacy statement on a frequent basis. Furthermore, in accordance with Article 77 of the GDPR, you have the right to file a complaint about the way personal data is processed with a supervisory authority, namely in the Member State where you regularly reside, work, or where you believe there has been an infringement.

Our website may include links to other websites that are beyond our control and are not covered by this Privacy Policy. If you use the links provided to visit other websites, the owners of those websites may gather information about you that they will use in line with their privacy policies, which may differ from ours. We are not liable. The administrators of these websites are solely responsible for their performance and any problems that may occur on connected websites.