Terms and Conditions of this Website

You represent and warrant that:

• You are an adult of over 18 years of age / or the minimum legal age in your jurisdiction, and allowed to participate in the Games on the Website subject to applicable law;
• You are bound to ensure playing the Games is not against any applicable law;
• You will use the Website and your Member Account solely for private, non-commercial, and recreational purposes;
• You are registering and playing on your own account and not on behalf of anyone else;
• You are not a citizen of any territory where online gaming is prohibited, including Afghanistan, Curacao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, the U.S.A., and Yemen;
• All data you provide to 9winz is accurate and correct and you will notify 9winz of any variation;
• Any tax arising as a result of your participation in the Games, including any winnings, shall be reported and accounted for by you;
• The funds that have been deposited into your account are legal and not a product of criminal activity;
• You realize that you can lose the money that you have deposited in your account;
• You shall not use software or hardware to manipulate game results, nor take part in collusive, illegal, or fraudulent activities. 9winz reserves the right to suspend or terminate your account for such actions;
• You will fund and cash out with legitimate, lawfully owned financial instruments;
• The software offered by 9winz is under intellectual property rights and in the ownership of either 9winz or third parties;
• You must report suspicious activity on the platform;
• We permit personal, recreational use only under these conditions;
• You will not use abusive or unacceptable comments and will act in a polite manner towards other users and 9winz personnel.

To create and keep an account on the platform, review the following rules:

• Account registration. To play real-money games on the 9winz platform, you must register and open an Account in accordance with the account registration guidelines on www.9winz.com;
• Participant Requirements. You must be an individual (not an organization) and at least the minimum age to join. You cannot register if you are a resident of Afghanistan, Australia, France, Iran, the United States, or any other nation;
• There is only one rule regarding accounts. You can only have one account. Efforts to create more than one account may lead to the disabling or closing of all accounts, and the efforts should be notified immediately;
• 9winz Registration Process. When registering, you must provide accurate and complete information, including your name, age, contact details, and payment information. You are responsible for ensuring the accuracy of this information, and 9winz reserves the right to verify it through KYC procedures;
• Inactive Account Fees. If your account is inactive for 12 months and has a balance, you will receive a notification. 9winz may charge an inactivity fee of 5% per month or close the account and appropriate any remaining balance;
• Suspicious and fraudulent activities. All transactions will be verified for fraud. Suspicious activity can result in account suspension, reporting to the authorities, or seizure of money;
• Account security and maintenance. You are responsible for keeping your login information confidential. 9winz can freeze or close accounts with suspicious behavior or against terms of agreements. Accounts will be monitored regularly to confirm anti-fraud and security policies;
• Account Closure. If you would like to terminate your personal account, please send an email to support@9Winz. The account balance will be withdrawable. You will have complete discretion on how the account balance is withdrawn.

When you register, you will instantly be registered in our Rewards and VIP Program. By using real money, you may earn VIP points and unlock exclusive goodies. Your VIP level is unique and non-transferable. We have the right to change the terms and conditions of our Rewards Program, including the way points are calculated, at any time. We have the right to suspend or delete your account if we detect fraud or unlawful conduct. Additionally, incentives for cryptocurrency deposits are subject to change, and we reserve the right to adjust the calculating process as needed.

We promote responsible gaming among our customers and help to establish healthy gaming habits. By stopping your account through your profile or by getting in touch with [email protected], you can decide not to play to take control over your gaming.
You have the option to establish daily, weekly, or monthly gaming limitations (deposit, wager, loss, or session time). You may update the limits under your profile, and the changes take effect right away.
After a day, changes are automatically made in other places. Your account will stay locked for the duration of the exclusion if you self-exclude. Then it needs to be cooled down for 24 hours before one can reopen it. The time-out accounts of problem gamblers are closed for a minimum of five years and may be reopened on demand. When one reopens the account, there will be no refunding of losses. There is no 24-hour cool-off for time-outs.
You can always contact us to get proper assistance and care regarding problematic gaming.

We process some of your personal information for the purposes of providing you with the best and most personalized offerings. We also collect cookies. See our Privacy Policy for all the details regarding your personal data and its usage on our platform. Do not hesitate to contact us if you require any clarification.

To file a complaint, send an email to [email protected]. Unless there are unforeseen delays, we will reply within ten days. 9winz will try its best to address problems as soon as they arise. Send an email to [email protected] with your data for evaluation if you have any questions about transactions or the website. Since 9winz does not create or provide the games, it is not liable for their functionality. The appropriate licensing authorities should be contacted with any questions. Communications with 9winz may be monitored or recorded for quality control purposes. 9winz will not put up with rude or abusive conduct. Account suspension, communication termination, or additional action, such as reporting to authorities, may follow such behavior.

You are solely liable for the risk of using the Website and playing the Games; there are no express or implied warranties. Neither 9winz nor its subsidiaries guarantee that the games, software, or website are free of errors, continuous, or fit for their purpose. Loss or damage incurred by your usage of the website or your play of the games is not the responsibility of 9winz. You consent to hold 9winz free from any expense, damage, or lawsuit resulting from your visit to the website or games.

The 9winz logo, trademark, and all associated software, technology, and material on the website are owned by 9winz Gaming plc. Unauthorized use could lead to legal action. Without express permission, neither the website’s URL nor its contents may be used or copied. If wins surpass 75,000 INR / 100,000 BDT, 9winz may request participation in marketing or PR initiatives.

When participating in betting/gambling activities, make sure to follow the rules:

• Only after enrolling and having enough money in your account can you place a wager;
• 9winz has the right to discontinue the game and return any wagers;
• The terms and conditions that were in effect at the time the wager was accepted are applicable;
• After being verified by the 9winz system and having a confirmation delivered to your mobile, bets are accepted;
• Any wager may be rejected by 9winz without providing a reason;
• Bet information is accessible after logging in;
• Unless there is suspected fraudulent behavior, bets will be fulfilled if 9winz shuts your account;
• A wager cannot be changed or withdrawn once it has been verified;
• You attest that you have read and comprehended the terms and game regulations by making a wager;
• Winnings can be withheld if questionable conduct is detected, but they are paid out after the ultimate outcome;
• Bets on several erratic accounts will be canceled;
• If an excessive wager is unintentionally accepted, it will be changed and refunded;
• When 9winz servers receive a wager, it is considered genuine; connectivity problems do not nullify wagers;
• Game failures due to technological faults will result in canceled bets and recovered balances;
• Confirmed bets will be handled and unwagered stakes will be refunded in disconnected sessions;
• Payout ratios may be modified, and any paytable problems will be fixed;
• Repay any wrong sums and notify 9winz right away if there is an issue in the account balance;
• If there is a software or RNG fault, bets are null and invalid;
• Requests for deposit refunds are subject to management’s judgment;
• For comprehensive information on casino rules, see the section on casino rules.
  NetEnt: Unlicensed, NetEnt Casino Games are prohibited in a number of jurisdictions. Some of the countries that appear on the blacklist include the United States, France, Belgium, Australia, Mexico, Germany, and Afghanistan. Some of the branded games also face additional restrictions in some of the countries such as the USA, Russia, India, and South Korea. Universal Monsters games are offered by some of the countries including Austria, Malta, Russia, and Turkey.